Refund policy

Return and Refund Policy

Dateables products are perishable food. We do not accept returns or offer refunds for change of mind, incorrect orders placed by the customer, or products that have been opened, used, or stored improperly.

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at team@dateables.com. Include your order number and a photo of the product and packaging. We will replace the item or refund the purchase price of the affected item, including any related shipping you paid. We do not offer refunds for orders that were refused or not collected after delivery.

Because these products are perishable, we cannot accept shipments back. Do not return food items unless we specifically ask you to.

This policy applies to orders placed on dateables.com.